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  • Industry Assistance Programme App

                    App:  iConnectYou                                  
                    Access Code:  110499

  • Website login details

                    Username:  seathestars 
                    Password:  member

  • Service Overview

    • Available 24 hours a day, 7 days a week, 365 days a year.
    • Call 1800 303 588 from the Republic of Ireland or 0800 243 458 from Northern Ireland to access the service
    • Accessible by phone, email, website, and via a dedicated app, iConnectYou, which is available from the google play store and the apple app store.
    • You can also access the service by sending a text to 086 838 3998 and requesting a call back
    • No cost to you.
    • Assistance with any work, personal, or family issues.
    • Professional consultation, short-term counselling, information, resources and referrals to services in your local area.
    • The programme is provided by Workplace Options, it is completely confidential and independent from your employer, and from HRI.
    • No limit to the number of issues you can gain support on.
    • Below you will find an overview of the service offering as well as examples of some of the areas which you can receive assistance with:

     

  • There are very few of us that manage to go through life without having to deal with personal issues at some stage or another, whether it be money worries, employment issues, dealing with a bereavement, worrying about a family member or friend, exams, it can be any number of things. 

    Horse Racing Ireland and equuip recognise this and have engaged the services of Workplace Options to provide an  Industry Assistance Programme (IAP) to help take the strain when you need some extra support. The IAP is 100% confidential, 100% free to use and is open to everyone who works in the Irish thoroughbred racing and breeding industry.

    If you are worried about a problem then just pick up the phone and call the IAP, they may not be able to solve your problem outright there and then, but you will be able to speak to a trained professional who can provide responsible measured advice that will put you on the right path. Sometimes we can bottle things up inside and talking to someone can shed a different perspective on a issue, as the old saying goes, a problem shared is a problem halved. Face to face counselling is also available through the IAP if it is deemed necessary.

    Your IAP is staffed by a team of highly trained and qualified professionals who are experts in fields such as well-being, family matters, relationships, workplace issues, consumer rights, and much more. You can be confident that the information you receive is accurate, up-to-date, and relevant to your particular circumstances.

    It should also be noted that the IAP is not just for serious personal issues, it can be used as an information service. For instance, if you were heading to Madrid for a holiday and wanted to know of all the hotels with professional child minding facilities, the IAP can source that information for you. If you are self-employed and wanted some information about tax reliefs available to you, the IAP can source that information for you. If you purchased some goods that do not meet your expectations and you want to know your rights, the IAP can source that information for you, freeing you up to concentrate on the things that are important to you.

    No problem is too big or too small for the IAP so don't be afraid to pick up the phone, to log on the the website, or to download the dedicated app (logon details for all contact methods are above). If you have any queries about the IAP please email them to [email protected]


    • Emotional well-being
    • Managing stress
    • Anxiety and depression
    • Disability and illness
    • Substance and alcohol misuse
    • Addictions and compulsive behaviours
    • Personal development
    • Work-life balance
    • Bullying and harassment
    • Workplace pressure
    • Managing change
    • Workplace relationships
    • Career Guidance - A one hour one off telephone session with a qualified career coach is available 

    • Childcare
    • Education
    • Elder care
    • Juggling work and family life
    • Caring for others
    • Domestic violence or abuse
    • Consumer rights
    • Health and wellness
    • Relocation
    • Community resources
    • Pregnancy and new baby
    • Adoption
    • Marriage and cohabitation
    • Separation and divorce
    • Moving home
    • Bereavement and loss
    • Retirement
  • Crisis Supports

    If you are dealing with a serious crisis that needs immediate support please contact one of the below national support services

  • Private Suites

    Samaritans

    Samaritans works to make sure there’s always someone there for anyone who needs someone.

    Private Suites

    Pieta House

    Pieta House support people and communities in crisis by providing freely accessible, professional services to all.

    Private Suites

    Women's Aid

    Women's Aid work to make women and children safe from domestic violence, offer support and provide hope.

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